purewin online
purewin online
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This app is available for your device
purewin online
This app is available for your device
Contact
+91 3378214151
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the purewin online?
To log in, open the app and enter your registered mobile number to receive and verify an OTP, which will authenticate your account. This method eliminates the need for a password or email login. Once verified, you can easily access your account through this mobile number-based login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection and ensure a strong signal is available. If you don't receive the OTP after clicking "send," you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Download the latest version of the app from the store, and then you can log in and play. This should allow you to access the updated app without any further problems.
Q1: What is the minimum withdrawal amount in the purewin online?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only withdraw your actual gaming earnings, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause the process to be delayed further, sometimes requiring a wait of up to 24 hours. This can add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw winnings earned from playing games using the bonus funds. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is failing, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can contact their care centre for assistance.
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